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Hellvape Fat Rabbit Pro Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Fat Rabbit Pro line.
Distributors reviewing their Fat Rabbit Pro range usually find that warranty and after sales explains most of the variance in results between accounts.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Why warranty and after sales matters on the Fat Rabbit Pro
A clear dead on arrival policy removes friction for retail partners.
The most common mistake is optimising for the first order instead of the fourth, which is where Fat Rabbit Pro economics actually settle.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Fat Rabbit Pro |
| Brand | Hellvape |
| Category | Starter Kits |
| Battery | 650 mAh |
| Output range | 12-30 W |
| Capacity | 3.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 240 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
The most common mistake is optimising for the first order instead of the fourth, which is where Fat Rabbit Pro economics actually settle.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Log sell through by account for the first eight weeks.
- Request batch photographs and a packing list prior to shipment.
- Review the reorder point after one full selling cycle.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (180 units) | Tier 1 | 7-12 days |
| Pallet (1892 units) | Tier 2 | 7-12 days |
| Container (12194 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Fat Rabbit Pro?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Fat Rabbit Pro range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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