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Hellvape Dead Rabbit Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Dead Rabbit line.
There is no shortcut on warranty and after sales: the Dead Rabbit rewards preparation and punishes improvisation.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Dead Rabbit.
Why warranty and after sales matters on the Dead Rabbit
A clear dead on arrival policy removes friction for retail partners.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Dead Rabbit.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Dead Rabbit |
| Brand | Hellvape |
| Category | Starter Kits |
| Battery | 1000 mAh |
| Output range | 5-60 W |
| Capacity | 6.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Checklist
- Verify that artwork matches the approved compliance template.
- Review the reorder point after one full selling cycle.
- Agree in advance who pays for return freight on a defect claim.
- Check carton quantities against the commercial invoice line by line.
- Retain one sealed sample carton from every batch for reference.
- Record the arrival condition with photographs on the day of delivery.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (181 units) | Tier 1 | 7-12 days |
| Pallet (1738 units) | Tier 2 | 7-12 days |
| Container (15349 units) | Tier 3 | 30-45 days |
Frequently asked questions
What warranty applies to Dead Rabbit?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
The buyers who do this well are not luckier; they are simply more consistent about the basics.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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